Terms of Use

These Terms of Use ("Terms") are a binding agreement between you and Tint Manager ("Tint Manager," "we," "us") governing your use of the Tint Manager application, websites, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms on your own behalf and on behalf of the business you represent. If you do not agree, do not use the Service.

1. The Service

Tint Manager is business-management software for window tinting businesses: leads, customers, proposals, invoicing, scheduling, inventory, messaging, and related tools. We may add, change, or remove features as the Service evolves.

2. Accounts and your team

You must provide accurate account information and keep your credentials secure. You are responsible for all activity under your account and workspace, including activity by team members you invite. Each user must have their own login; sharing credentials is not permitted. Notify us promptly at support@tintmanager.com if you suspect unauthorized access.

3. Subscriptions and billing

Paid plans are billed in advance on a recurring basis through our payment processor. Prices and plan limits are described in the Service at the time of purchase and may change with notice before your next billing cycle. You may cancel at any time; your plan remains active through the end of the paid period. Except where required by law, fees are non-refundable. Payment-processing fees charged by third parties, for example on customer payments you collect through the Service, are set by those providers and passed through to you.

4. Your content and data

You own the data you and your team enter into the Service — customers, projects, proposals, files, and the rest ("Customer Data"). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service. Our collection and handling of personal information is described in our Privacy Policy. You are responsible for having the right to store the Customer Data you put into the Service. You can export your Customer Data at any time while your account is active and for 30 days after termination, after which we may delete it.

5. Acceptable use

You agree not to:

• use the Service to violate any law or the rights of others;
• upload malicious code or attempt to probe, breach, or disrupt the Service or its infrastructure;
• access another workspace's data without authorization;
• send spam or unsolicited communications through the Service;
• resell, sublicense, or provide the Service to third parties as a service bureau;
• use the Service in a way that imposes unreasonable load or circumvents plan limits.

6. Messaging compliance

Where the Service lets you send emails or text messages to your customers, you are the sender. You are responsible for obtaining any legally required consent from recipients and for complying with applicable messaging laws and carrier requirements, including, in the United States, the TCPA and CTIA guidelines, and for honoring opt-outs. We may suspend messaging features for accounts that generate complaints or violate carrier rules.

7. Our intellectual property and license to you

The Service — including its software, design, user interface, workflows, text, and branding — is owned by Tint Manager and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business operations during your subscription. We reserve all rights not expressly granted.

8. Protection of the Service; no copying or reverse engineering

You agree that you will not, and will not permit or assist anyone else to:

• copy, modify, translate, or create derivative works of the Service or any part of it;
• reverse engineer, decompile, disassemble, or otherwise attempt to discover or extract the source code, underlying structure, or algorithms of the Service;
• access or use the Service to build, improve, or inform a competing product or service, or to copy its features, functions, user interface, or workflows;
• scrape, crawl, or use automated means to extract data or content from the Service, or use any output of the Service to train a competing system;
• remove or alter any proprietary notices in the Service;
• perform or publish benchmarks of the Service without our prior written consent.

Violation of this section is grounds for immediate suspension and permanent termination of your account and all associated access, without prior notice and without refund.Because a breach of this section would cause harm that money alone cannot fix, you agree that we are entitled to seek injunctive relief in addition to any other remedies available at law.

9. Feedback

If you send us ideas or suggestions, we may use them without restriction or obligation to you. This never includes your Customer Data, which remains yours under Section 4.

10. Third-party services

The Service integrates third-party providers, for example payment processing, text messaging, and sign-in providers. Your use of those features is also subject to the applicable third party's terms, and we are not responsible for third-party services we do not control.

11. Suspension and termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you materially breach these Terms — immediately and without notice for breaches of Sections 5, 6, or 8, or where necessary to protect the Service or other customers. After termination, Section 4's export window applies. Sections intended to survive termination, including 4, 7, 8, 9, and 12 through 16, survive.

12. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that data will never be lost — keep independent records where the law requires you to.

13. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total liability arising out of or relating to the Service is limited to the amounts you paid us for the Service in the twelve months before the claim arose. These limits do not apply to your breach of Section 8 or either party's indemnification obligations.

14. Indemnification

You will defend and indemnify Tint Manager against claims arising from your Customer Data, your use of the Service in violation of these Terms, or your violation of law — including messaging-consent claims under Section 6.

15. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will give notice in the Service or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms.

16. Governing law

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules, and any dispute will be resolved in the state or federal courts located in Colorado, whose jurisdiction both parties accept.

17. Contact

Questions about these Terms:support@tintmanager.com.